Effective Date: 26 Feb, 2025

At Gamiotea, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book our video game party services, or interact with us in any way. By using our services, you consent to the data practices described in this policy.

1. Information We Collect

When you interact with Gamiotea, we may collect the following types of information:

1.1 Personal Information

This includes information that you provide to us directly, such as:

• Full Name
• Email Address
• Phone Number
• Billing and Shipping Address
• Payment Details (processed securely by third-party payment processors)
• Any other details you provide when contacting us or booking an event

1.2 Automatically Collected Information

When you visit our website or use our services, certain information is automatically collected, including:

• IP Address
• Browser Type and Version
• Device Information
• Pages You Visit and Time Spent on Each Page
• Referring Websites or Links

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These small text files help us understand user behavior, improve website performance, and provide relevant content. You can modify your cookie preferences in your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Process Bookings and Payments – To confirm and manage your event reservations.
• Communicate with You – To send booking confirmations, service updates, and respond to inquiries.
• Improve Our Services – To analyze website traffic, understand customer preferences, and enhance user experience.
• Marketing and Promotions – To send occasional promotional emails, special offers, or event updates (with your consent).
• Legal Compliance – To comply with applicable laws, regulations, and legal obligations.

We will never sell or share your personal data with third parties for marketing purposes without your consent.

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We work with third-party companies for payment processing, website hosting, email communication, and customer support. These service providers only have access to necessary information to perform their functions and are required to keep your data confidential.

3.2 Legal Compliance and Protection

We may disclose your information if required by law, such as:

• In response to legal requests or court orders.
• To prevent fraud, security breaches, or illegal activities.
• To protect the rights and safety of Gamiotea, our customers, or the public.

3.3 Business Transfers

If Gamiotea is involved in a merger, acquisition, or asset sale, your information may be transferred as part of the business transition. We will notify you if such a change occurs.

4. How We Protect Your Information

We take appropriate security measures to protect your personal information, including:

• Encryption and Secure Servers – All transactions and personal details are secured using advanced encryption.
• Access Control – Only authorized personnel have access to sensitive customer data.
• Regular Security Audits – We continuously monitor and update our security practices to prevent data breaches.

Despite our efforts, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

5.1 Opt-Out of Marketing Communications

If you no longer wish to receive promotional emails, you can opt out by:

• Clicking the “unsubscribe” link in any email.
• Contact us directly at marketing@gamiotea.co.uk.

5.2 Access and Update Your Information

You have the right to:

• Request access to the personal data we hold about you.
• Update or correct inaccuracies in your information.
• Request deletion of your personal data (subject to legal or contractual obligations).

To make any such requests, please contact us at marketing@gamiotea.co.uk.

5.3 Cookies and Tracking Preferences

You can manage or delete cookies in your browser settings. Disabling cookies may impact the functionality of our website.

6. Data Retention Policy

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal and accounting requirements. When data is no longer needed, we securely delete or anonymize it.

7. Third-Party Links and Services

Our website may contain links to third-party websites. This Privacy Policy applies only to Gamiotea. We are not responsible for the privacy practices or content of external sites. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are family-friendly, but we do not knowingly collect personal information from children under 13 years old without parental consent. If you believe a child has provided us with personal data, please contact us, and we will take appropriate action.

9. International Users

Our services are primarily based in the United States. If you are accessing our services from outside the U.S., be aware that your information may be transferred and processed in the U.S., where data protection laws may differ from your jurisdiction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Any updates will be posted on this page, and the “Effective Date” will be revised. If significant changes occur, we may notify you via email or other communication channels.

By continuing to use our services after changes are made, you agree to the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us:

Address:
Gamiotea
10621 NW 21 CT
Pembroke Pines, FL, US 33026

Email: marketing@gamiotea.co.uk

We value your privacy and are committed to protecting your information. Thank you for trusting Gamiotea with your video game party experience!