Last Updated: 26 Feb, 2025

Welcome to Gamiotea. By accessing and using our services, you agree to comply with the following terms and conditions. Please read them carefully before booking our video game party services.

1. Acceptance of Terms

By using the services provided by Gamiotea, you acknowledge and agree to these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website, book our services, or participate in any event hosted by us.

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

2. Services Provided

Gamiotea offers mobile video game party experiences that bring high-quality gaming setups to customers’ locations. Our services include but are not limited to:

• Birthday Parties – A unique gaming experience to make special occasions unforgettable.
• Private Gatherings – Perfect for friends and family who want to enjoy gaming together.
• Corporate Events – Fun, engaging, and team-building activities for employees and colleagues.
• School Functions & Fundraisers – Interactive entertainment suitable for educational or fundraising events.
• Esports Competitions – Competitive gaming tournaments for those who love to compete at the highest level.

We ensure that all gaming equipment, including consoles, controllers, and screens, is provided and set up by our professional staff.

3. Booking and Payment

To book a video game party with Gamiotea:

• A booking request must be submitted through our website, email, or phone.
• A deposit may be required to confirm the booking. The remaining balance must be paid before or on the day of the event.
• We accept payments via credit/debit cards, bank transfers, and other secure payment methods.
• The final payment is due before the gaming session begins.

Failure to complete payment may result in the cancellation of the event without a refund.

4. Cancellation and Refund Policy

We understand that plans can change. However, cancellations and rescheduling requests must adhere to the following policy:

• Cancellations made [X] days before the event will receive a full refund.
• Cancellations made less than [X] days before the event may result in a partial refund or no refund, depending on the circumstances.
• In the case of extreme weather, equipment malfunction, or other unforeseen circumstances, Gamiotea reserves the right to reschedule or issue a full refund.
• If the customer needs to reschedule, we will make every effort to accommodate the new date based on availability.

5. Event Location and Requirements

• The customer is responsible for ensuring that the location is accessible, safe, and suitable for the gaming setup.
• If we are bringing a gaming truck or mobile setup, there must be sufficient space for parking and setup.
• If the event requires an indoor setup, the venue must provide adequate space, power outlets, and a stable internet connection if online gaming is involved.
• If the required space or conditions are not met upon arrival, Gamiotea reserves the right to cancel the event without issuing a refund.

6. Participant Guidelines

To ensure a fun and safe environment for all players, we enforce the following rules:

• No food or drinks inside the gaming area or near the equipment.
• Players must follow the instructions of our gaming staff at all times.
• No rough play, violence, or inappropriate behavior will be tolerated.
• Any damage caused to our equipment due to negligence or misconduct may result in additional charges.
• If any participant behaves in a disruptive manner, our team reserves the right to remove them from the event or, in extreme cases, end the event early.

7. Parental Supervision and Age Restrictions

• Some video games may contain content that is rated for mature audiences. It is the responsibility of the event organizer to ensure that game selections are appropriate for all attendees.
• If children are attending, at least one responsible adult must be present during the event.
• Our staff members are trained to maintain an engaging atmosphere, but they are not responsible for childcare or supervising minors.

8. Liability and Disclaimer

• Gamiotea is not liable for any injuries, accidents, or incidents that occur before, during, or after an event due to negligence or failure to comply with our guidelines.
• We are not responsible for lost, stolen, or damaged personal items during the gaming session.
• While we take every precaution to ensure all gaming equipment is in perfect working order, we are not responsible for technical difficulties, power failures, or internet connectivity issues that may arise.
• By booking our services, customers assume all risks associated with participation in our gaming activities.

9. Privacy and Data Protection

• Gamiotea respects your privacy and is committed to protecting your personal information.
• We collect customer details only for booking and service purposes and do not sell or share this information with third parties unless required by law.
• All customer data is stored securely and used strictly for business operations.

For more details, please review our Privacy Policy.

10. Use of Photos and Media

• During events, we may take photos and videos for marketing and promotional purposes.
• If you do not wish to have your event or participants featured in our promotional materials, please inform us in writing before the event.

11. Intellectual Property

• All content, including images, text, branding, and materials on the Gamiotea website, is the exclusive property of Gamiotea.
• Unauthorized reproduction, distribution, or commercial use of our content without permission is strictly prohibited.

12. Force Majeure

Gamiotea is not liable for any failure or delay in service due to circumstances beyond our control, including but not limited to:

• Natural disasters
• Government restrictions
• Power outages
• Equipment malfunctions

In such cases, we will work with customers to reschedule the event or provide an appropriate resolution.

13. Changes to Terms and Conditions

• Gamiotea reserves the right to update, modify, or amend these Terms and Conditions at any time.
• Changes will be posted on our website and will take effect immediately.

14. Contact Information

For any inquiries or concerns regarding our Terms and Conditions, please contact us:

Gamiotea
10621 NW 21 CT
Pembroke Pines, FL, US 33026

Email: marketing@gamiotea.co.uk

By booking with Gamiotea, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.